The COVID-19 Emergency has made General Practice review the way we work.

Be reassured that we are still open to provide services for you but the ways that you connect with us have changed

In order to keep our staff and our vulnerable patients safe at Alert Level 2, we are back to offering a virtual first service. This means when you ring us for an appointment you will be offered a phone or video consultation as the first way to connect to your doctor. If your doctor then feels you need to be seen "in person", this will be arranged with you by your doctor.

You can book routine appointments with our nurses for cervical smears, immunisations and other injections, dressings, health advice and other services. However there are some limitations on the number of appointments we can offer so please ring ahead to book for these services.

When you arrive at the Medical Centre, we will still be asking you questions about respiratory illness and COVID contact – PLEASE BE HONEST with us about this – we do this to keep our staff and our community safe.

If you do have a respiratory illness, we will still see you, but we are managing these consultations in a different way. You will be placed on a call list, a doctor will call you back to check on your symptoms and then arrange for you to come to the clinic in the afternoon for an assessment and COVID swab (if required).

Remember to sanitise your hands on the way in, wear a mask if you have one and  sign in using the QR code and NZ Tracer app or report to reception to be added to our daily register.

Remember, we are still here for you, but CALL US FIRST.