The COVID-19 Emergency has made General Practice review the way we work.
Be reassured that we are still open to provide services for you but the ways that you connect with us have changed.
Even though we are now at Alert Level 2, the delta variant of COVID has had an impact on how we offer services. While we work to adjust our service delivery, we are continuing to control entry to our building in order to manage numbers of people inside at any one time. Please be assured that we are still here for all your health needs, even though the door is closed - please come to our front door as normal and we will let you in as numbers allow. Remember to wear your mask and keep a 2m distance from others while you are waiting to come in.
We are still offering phone consultations, so if you think your issue can be managed by phone please ask for this option to help us keep our waiting room numbers down. Video consultations are also available on request.
We appreciate that some services have not been available during our level 3 and 4 lockdown and we are working to increase capacity to complete this backlog of work. We are now offering all normal services including cervical smears, medicals, injections and minor surgery.
The Pharmacy in the Medical Centre will be closed but you can still access the Pharmacy in town and we will be working together to ensure you can still get your medications.
When you arrive at the Medical Centre, we will still be asking you questions about respiratory illness and COVID contact – PLEASE BE HONEST with us about this – we do this to keep our staff and our community safe.
If you do have a respiratory illness, we will still see you, but we are managing these consultations in a different way. You will be placed on a call list, a doctor will call you back to check on your symptoms and then arrange for you to come to the clinic in the afternoon for an assessment and COVID swab (if required).
Remember to sanitise your hands on the way in, wear a mask and sign in using the QR code and NZ Tracer app or report to reception to be added to our daily register.
Remember, we are still here for you, but CALL US FIRST.
We are an approved vaccination centre and participating in the rollout of COVID-19 vaccinations in Waikato.
We continue to provide regular vaccination clinics - we do have to control entry to our building to manage the numbers of people inside. We have adjusted our clinic schedules to allow for this in order to maintain our vaccination programme.
We are taking bookings directly - please ring reception for your appointment - we are booking both doses when you ring, to ensure we can plan our clinics accurately.
COVID-19 Testing centre
We continue to operate as a designated general practice testing site.
We offer Covid-19 tests Monday - Saturday.
If you have respiratory symptoms or if you have visited a location of interest/ been advised by Public Health to have a test, please call reception to be placed on our triage list. A nurse will call you to get more information and advise you of a test time. We operate this testing service through our Ambulance entrance - please follow instructions to drive around the building, pull in to the bay and await your turn for testing. If you have a mask, please wear this.
Please be patient, demand can vary and sometimes we do have a queue.